Privacy Policy
Updated: October 2025
This Privacy Policy describes how Fit Factory Inc. (“we,” “us,” or “our”) collects, uses and protects information from visitors to our website. We are committed to respecting your privacy and safeguarding your personal information—especially when you interact with our site, make inquiries, or sign up for services. By using our website, you agree to the practices described here.
Information We Collect
1.1 Personal Information
We may collect and process the following types of personal information:
- Contact Information: Your name, email address, phone number, and postal address. FIT FACTORY ON DEMAND+2FIT FACTORY ON DEMAND+2
- Demographic Information: Such as your age, gender, and fitness interests (where provided).
- Information Provided by You: When you fill out forms—such as inquiries, program sign-ups or newsletter sign-ups.
- Membership / Booking Data: When you register for classes or access our scheduling system. (See schedule page for context) FIT FACTORY ON DEMAND+1
1.2 Automated / Non-Personal Information
We may also collect certain information automatically, including:
- Cookies and Tracking Technologies: To collect data about your browsing activity on our website (for example: IP address, browser type, operating system, pages visited).
- Usage Data: Information about how you interact with our website and services.
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Customer Relationship Maintenance
- To respond to your inquiries, requests, or bookings.
- To provide you with information regarding our services, classes, membership options and promotions.
2.2 Marketing and Communication
- To send you updates, offers, newsletters and relevant information tailored to your interests (if you’ve opted in).
- You will always have an option to opt out of marketing communications.
2.3 Website & Service Improvement
- To analyse non-personal usage data for enhancing our website, class scheduler and user experience.
- To monitor and improve our membership, class schedule, training programs and online solutions.
3. Information Sharing
We do not sell, rent or trade your personal information to third parties.
We may share your information only in limited circumstances, for example:
- Legal Requirements: We may disclose your personal information if required by law or in response to a valid governmental request.
- Service Providers: We may share your information with trusted third-party service providers that help us operate our website, scheduling system or marketing—subject to them adhering to strict confidentiality and security obligations.
4. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. While no method of online transmission is completely secure, we make every reasonable effort to protect your data.
5. Your Choices
You have the right to:
- Access and Correct Your Information: You may request to view the personal information we hold about you and correct or update it if necessary.
- Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or messages at any time by using the unsubscribe link in our emails or by contacting us directly.
6. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years old. If you believe we have collected information about a child under 13, please contact us so we can remove that information.
7. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal/regulatory requirements. We will post any material changes on this page with the updated effective date.
8. Accessibility Commitment
We are committed to providing an accessible online experience for all individuals, including those with disabilities. If you experience any difficulty accessing content or features on our website, please let us know—we will do our best to address your concerns.
9. Contact Information
If you have questions, concerns or feedback about our privacy practices or website accessibility, please contact us at:
Fit Factory Inc.
📍 807 E Pioneer Rd, Draper, UT 84020 FIT FACTORY ON DEMAND+1
📞 801-787-2693 FIT FACTORY ON DEMAND
🌐 https://fit-factory-inc.com
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